How to Deliver WOW Customer Service
Master Class
Master Classes to Grow Your Business
Join the SHE Leads Group community for special training and networking events focused on growing your business! Free to members of SHE Leads Group, these classes are valued at $100 each to non-members.
- How to Write Your DIY Marketing Plan - includes an electronic fill-in-the-blank workbook.
- Mastering Referral Marketing - learn how to get more referrals from clients and referral partners.
- How to Deliver WOW Customer Service - the kind that produces word-of-mouth referrals.
UPCOMING EVENTS:
Friday, March 29, 2024 from 9-11 a.m. Mountain time
How to Deliver WOW Customer Service
Do you know what customers want? In a world where poor customer service has become the norm, companies who deliver WOW customer service can not only win the business, but earn their customers' referrals! 85% of consumers will pay more for a product or service if they know they will receive exceptional customer service. Businesses who consistently deliver exceptional customer service can spend half the money in marketing and be up to twice as profitable.
In this training session, industry expert and Founder of SHE Leads Group, Beth Boen, will share best practices to help your business exceed customers' expectations. This is a must-attend session for every business owner who knows how valuable retaining customers is and wants more referrals.
In this session you will learn:
- Why providing exceptional customer service is important to your bottom line.
- Soft skills needed to provide exceptional customer service.
- Best practices for WOWing our customers and prospects.
- How to prevent angry customers and diffuse angry customers.
WHAT: Business development training, engaging and interactive networking with quality women entrepreneurs!
WHEN: Friday, March 29 from 9-11 a.m.
WHERE: This event will be held on Zoom. There will also be ample time for virtual networking.
COST: FREE to SHE Members with their free promo code. Up until two weeks prior to the event, non-members can use promo code EARLYBIRD1 to get 40% of the regular $100 price, making the cost only $60.
Sign up below for this event.
About the Trainer
Beth Boen
Beth Boen, Founder of SHE Leads Group delivers three master classes to SHE Members, twice a year: How to Write a DIY Marketing Plan, Mastering Referral Marketing, and How to Deliver WOW Customer Service". Beth Boen has been in the marketing profession, both corporate and in her own businesses, for more than 35 years. Beth is a well-rounded marketing and customer experience professional, with an expertise in strategic marketing planning, customer experience, and referral marketing. Beth enjoys sharing her experise with her members, and finds real joy when she hears their success stories.
What does SHE stand for?
SHE is more than a leads group - SHE Leads Group exists to support women in business development roles. SHE Members are women in business who appreciate the role many women have being a full-time caregiver to loved ones and advancing their full-time career or business. The letters “S H E” stand for Supporting Heart & Enterprise ®. Heart is our families, or anything near and dear and personal to us. Enterprise is our business or career. Members are expected to uphold the values and culture for which SHE stands. Every member of SHE Leads Group should desire to be a resource to each other. SHE Leads Group is more than just a leads group. We are a group of supportive women who truly want to help others in any way possible.