Beth Boen has more than 30 years of experience in sales, marketing and customer service. She is an award-winning marketer. She is also a professional trainer and customer experience consultant. Beth loves helping people build long-term, loyal relationships that produce quality connections in their business that lead to lifetime customers and endless referrals. Beth helps people do this through her thoughtful blogs and training curriculum. Members of SHE Leads Group have access to more in-depth business development training through presentations at meetings from Beth, her curriculum, and guest trainers. In addition to being the Founder of SHE Leads Group, Beth has had a training and consulting business, The Voice Customer Experience, that she started in 2005.
How can you size up someone's integrity?
This is a million dollar question! Beth Smith, who is an author, speaker, and consultant talks about this very thing. She has put together some techniques that will help you analyze integrity of a job applicant. In life, whether we are hiring an employee, vetting someone to use their services, sizing up a potential renter, or in my case looking for potential members in SHE Leads Group, some things should stand out as red flags.
1. The person does not follow instructions. I have had women who don’t read the member eligibility requirements, or maybe they have and they ask permission to side-step the process for applying for membership. It may be something as simple as them not reading the instructions and requirements. It may be someone who fills out an application before visiting and/or satisfying the minimum requirements to apply. Following instructions means they care and want to do it the right way.
2. Answering integrity questions in a way that shows you they do not have integrity. Crafting those integrity questions is an art. Reading Beth Smith’s book, “Why Can’t I Hire Good People? Lessons on How to Hire Better” has some general questions that can help you with this. When I was single and would start dating a guy, I had some integrity tests. Interviewing for integrity is important in any kind of relationship you are starting.
3. Using poor judgment and talking negatively about people during the vetting process. I had a potential SHE member talk negatively about another visitor after the visitor had to leave the meeting early. To me, this is a huge integrity faux pas. I don’t care how nicely you state something negative, it is still wrong to bring it up in front of people who have no business knowing and without the other person there to address the accusation. If the person will do this in the vetting process of seeking membership, chances are that person will do the same down the road. Upon researching each potential member in this situation, I found a negative online presence on the one who lacked the integrity and the visitor who had to leave early from the meeting has no negative reviews or complaints online about her, her past employment, or where she works now.
4. Gossiping about others. Similar to the above situation, gossip is defined as, “casual or unconstrained conversation or reports about other people, typically involving details that are not confirmed as being true.” Gossip can also be sharing information about another member that you do not have permission to share. Even if someone does not tell you the information is confidential, a good practice is to ask them if you think it might be confidential. This helps top build trust with one another. At SHE Leads Group, we have a no gossip policy. It simply is not tolerated. Concerns about others should be brought up in confidence with the Founder of SHE Leads Group, only after both members have tried to work it out themselves and are unable to come to a resolution.
There are many other ways you can size up one’s integrity, but if in the beginning of a relationship any of these red flags present themselves, you might be dealing with someone who does not have integrity.
At SHE Leads Group, we try to find the highest quality members: Women who are active networkers, already established and successful in their business or job, and women who will fit in with our culture and mission. Visit a SHE Leads Group near you, where your business category is not already occupied. We always welcome guests!